Oren Hauz, Quality Manager ECI Telecom

“Efrat led and managed the annual global customer experience project commissioned to Ipsos from start to finish. The project included conducting in-person interviews with Gold Club customers worldwide with senior management and a web survey.

She provided actionable information, presented to top management and gained their endorsement and buy-in.

Efrat assisted us greatly in strengthening long term partnerships with our customers. She was very committed to this incredible challenge and terrific to work with! “.